Shipping Policy
Delivery Method
We ship to all states and territories in Australia. We ship to all residential and
business addresses, PO
Boxes and parcel lockers.
No international shipping.
Shipping Fees
Standard Shipping: Free shipping. Delivery in 2-4 business days.
These are delivery estimates and parcels may take longer especially to
regional and rural locations.
Tracking Your Order
Once your order has been paid for and shipped, you will be emailed a tracking number.
The postage tracker will identify when your order has been dispatched and ready for delivery to your
home,
if delivery is unsuccessful (no one is home) the goods can be picked up from your local Australia Post
office.
Use your tracking number and link on your shipping confirmation email to see your order status or track
it
here.
Same-Day Dispatch
Orders placed before 1PM are dispatched on the same business day.
Orders placed after 1PM are dispatched on the next business day.
There is a countdown clock on each product page to give you an indication of when you need to order to
receive same-day dispatch.
Discreet Packaging
All our parcels and packages are 100% discreet. No information regarding the contents or Cheap Smokes
is
visible on the outside of the box or satchel. We understand everyone's circumstances are different and
we
place strong importance on keeping our packaging plain and simple. You can safely have your parcel
delivered
to your home or office as there will be no indication of the contents inside.
Packaging
For smaller orders, we use padded mailbags which have a barrier of bubble wrap that provides the
ultimate
security and cushioning performance. These cushioned mailbags are resistant to moisture, tears and
punctures.
For larger orders, we use sturdy cardboard boxes filled with packing peanuts. These boxes are sealed
with
heavy-duty packaging tape to guarantee your items get to you safely.
